Author: Ron Bourque

Thoughts on companies that can adapt to unforeseen change — and those that can’t

It’s the outcome of a lot of the right decisions

Blame has no place in a winning strategy

All of us together are collectively much smarter than any one of us individually

When it comes to how you treat customers, actions speak much louder than words

What does the quality of your work say about you?

Trust can take years to build, but it can be lost in a second

It may be as close as your own backyard