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Q&A with: The Music Hall’s Patricia Lynch

Patricia Lynch, executive director of The Music Hall in Portsmouth, has a favorite phrase when it comes to running a regionally vital arts organization. “The math doesn’t lie,” says Lynch about the crucial values of accounting and accountability. The same…

Q&A with: Ms. Senior N.H. Dianne Durkin

Dianne Durkin, founder and president of The Loyalty Factor LLC, advises clients - which include Monster.com, Fidelity Investments and Wellesley College -- on how to maintain customer, employee and brand loyalty. Durkin, who’s authored a book, “The Loyalty Advantage,” and…

Q&A with: Workforce housing exec Dick Ingram

During his tenure as president of the Greater Portsmouth Chamber of Commerce, Dick Ingram discovered that chamber members were focused on one issue above all others. “Affordable housing for their workers was their biggest concern,” Ingram said. It was a…

Q&A with: Susan McKenna, merchant marine

She’s petite, a lover of books, a grandmother — and a sailor. It might sound unusual but, then again, nothing’s usual about Susan McKenna. This 61-year-old grandmother of four is a chief officer with the U.S. Merchant Marines and pilots…

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