Business Advice

Optimizing customer experience

Optimizing the customer experience is a delicate dance between doing too much and not doing enough.  It starts with “Hello” or “May I help you?” While at first it may seem old-fashioned, the sincerity of that initial greeting sets the…

Promote your expertise with LinkedIn

There are significant reasons for sharing your career field expertise with others. Doing so establishes you as a qualified and trusted resource among colleagues, management, and customers, aligns you with other experts, thereby enhancing your comprehension and skill capacity better…