New Hampshire Business Review - March-4 2016

Businesses and raising children

To the editor: My concern with NH Sen. Martha Fuller Clark’s position on Senate Bill 488 (“‘Reasonable accommodation’ sought for pregnant workers,” Feb. 19-March 3 NH Business Review) is that it is one more shift in the cost of raising…

Biweekly pay isn’t ‘family-friendly’

To the editor: It was good to see Bob Sanders’ article ‘Family-friendly’ bills weighed at State House,” (Feb. 5-18 NH Business Review). Better yet, to see legislators gaining an increased understanding that the interests of workers and those of employers…

Optimizing customer experience

Optimizing the customer experience is a delicate dance between doing too much and not doing enough.  It starts with “Hello” or “May I help you?” While at first it may seem old-fashioned, the sincerity of that initial greeting sets the…