Improving Performance: Learning from those below us
Managers would be wise to pay attention to what their reports have to say
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Managers would be wise to pay attention to what their reports have to say
Do you have too many customers?
Have you noticed some “improvements” make things worse?
It seems everybody is talking about AI (artificial intelligence). Some think it will save us, and others think it will destroy us. I think the truth lies somewhere in the middle.
The business world is unforgiving about getting it right
Are math skills really necessary?
Loss of manufacturing jobs contributed to our housing crisis
How about a little something extra for your customers?
Communication has never been easier
Bashing conservatives was probably not good for business
Air India crash theories abound, but the facts have yet to emerge
Targeting solutions requires understanding the underlying problems and their sources
A bit of kindness pays huge dividends
If we want to remain competitive on a global scale, we need to focus on education
Tariffs could help reset global trade
What they don’t seem to teach you in some schools anymore
Reap the rewards of Baldrige-worthy excellence
Brilliance is wasted if we can’t communicate effectively
Thinking your way to success
Together we can do so much
We never want to become too expensive
Limiting the damage, rather than spreading it
Luxury yacht sinking tale is buried in a sea of conflicting ‘facts’
Recommendations have no value when the pump is primed with fakery
Bridge the gap by focusing on customer loyalty
I did some work for Boeing Commercial Airplanes in the late ‘80s. Back then, the Japanese were taking market share in many industries by producing very high-quality products.
Well, it seems GE stock is getting back up there, and people think it’s time for a celebration. Really?
I got some challenges on my Feb. 23 article, “Are the Numbers Really That Good?” They disagreed with a closing statement, “Honesty isn’t just the best policy; it’s the only policy for survival.” The challenges were nearly identical: “Sometimes you have to bend the rules to keep everything going.”
I’ve written about this several times over the last 20-something years, but it looks like it’s time to do it again. I’ve explained this to several people recently, yet so many others still don’t understand the phenomenon.
Depending on what we read or who we listen to, it sounds like everything is great. I was just chatting with someone who was telling me how great his 401(k) is doing.
As I write this, Bill Belichick is no longer with the Patriots! After 24 years as their head coach, six Super Bowl titles and numerous successes, the last few years have been rather disappointing.
Improves performance regardless of business type
Collaboration is so much better and more productive than fighting
Success starts with empowering every member of your team
To win your market, reducing value and raising prices won’t bring success
Verifying information before making a decision can help you avoid commonplace errors
Many businesses say it’s their employees, but do they really treat them as such?
The name of the game is pleasing as many customers as possible
Artificial intelligence comes with benefits, but there are warning signs to heed
Major corporations are quick to defend their turf and their brands. Why not online, too?
Why have employees become so disillusioned?
Are years of corporate offshoring linked to our homelessness crisis?
Think about the possibilities if we focused on building up manufacturing over building casinos
Why you should get rid of business problems as quickly as possible
When sourcing components from China, the experience can be expensive
Looking for advice and guidance is the only way to do things right
Do well-intended strategies have untoward long-term results?
Employees and customers are victims of the focus on a company’s short-term stock price
Despite our best efforts, things don’t always work out
Learn to speak to people who won’t just tell you what you want to hear but what you need to know
Celebrate the nation’s 250th birthday with an entrepreneurial spirit
U.S., Canada demonstrate the value of reliable partnership across the border
Without affordable housing, young people cannot afford to be here. Nowhere in the state is the need to attract younger populations more of an economic priority than in rural communities.
Managers would be wise to pay attention to what their reports have to say
Sustainable investing has undergone a reset. The excitement and lofty promises that accompanied the rise of ESG have given way to skepticism, political debate and a healthy demand for accountability.
Now that the filing period for political office is over, things have become a little clearer. Who is running and who is not, and choices facing the voters have become focused.
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