News

Improving Performance

It was a beautiful day flying from Minneapolis to Boston. I had landed at Logan Airport about 4:30 on a Friday afternoon. No problem, this was back in the early ‘90s, when I worked for Digital Equipment. I walked to…

Open For Business

In the western New Hampshire city of Claremont, where City Hall sits inside the local opera house, the course of local politics has not always been harmonious. In one recent year, 2001, the city council had fired four city managers…

Norton On Real Estate

I was recently enjoying one of my favorite pastimes (hint — it has 18 “elements,” involves walking and takes about four hours). I was with a banker, a trust officer and an import-export broker. The latter asked me where I…