New Hampshire Business Review - April-3 2015

March 2, 2015

NH Business Review Staff

Getting all call centers to work to your advantage

Ron Bourque,

Too many managers forget their customers are already upset when they call

‘Fair’ budgets are in the eye of the beholder

Brad Cook,

It’s interesting to watch the budget-writing process – from a distance

How to know if you need a CFO

Peter Pike,

Bringing on a new senior manager is a high-stakes, time-consuming venture

Survey finds rising ‘misery index’ among doctors

NH Business Review Staff,

Geneia study reports 87 percent say the ‘business and regulation of health care’ has changed the practice of medicine for the worse

The secret to planning your retirement journey

Joseph H. Guyton,

Modeling makes it possible to identify potential new strategies that can create more flexibility and balance

Five ways to protect against bank account fraud

Chris MacDonnell,

How to combat corporate account takeover

Service Credit Union opens North Dakota branch

NH Business Review Staff,

Portsmouth-based Service Credit Union has opened its newest branch on the Grand Forks Air Force Base in North Dakota. It is Service Credit Union’s 49th branch worldwide and its first in North Dakota. Service Credit Union has 15 other branches…

Can the ‘visionary’ Les Otten save The Balsams?

Bob Sanders,

First of two parts A year and a half ago, Les Otten told Dan Hebert and Dan Dagesse that he wasn’t interested when the two owners of The Balsams Grand Resort in Dixville first asked him to help them revive…

Trade union

Alexandra Pecci,

Seacoast Food Swap taps into a desire for back-to-basics bartering

Cartoon for the Week of April 3

NH Business Review Staff,

More news from NHBR:

ADUs, manufactured homes can help with NH housing crisis

Single-family and condominium alternatives, such as manufactured homes and accessory dwellings units (ADUs), could go a long way toward helping ease New Hampshire’s housing crisis. But those options can have some obstacles, according to participants in a forum.

Manchester to end up on the Monopoly board

Efforts are underway in Manchester to fashion a version of the iconic board game "Monopoly" into a Who's Who and What's What of New Hampshire's largest city.

NHBR About Town: Week of March 27, 2026

Business and event happenings around the state of NH

The Latest: Week of March 27, 2026

The Latest is a roundup of the comings and goings of the movers and shakers in NH's business community

The New England energy market

Rising demand, transmission constraints, and the push for regional solutions

Rugg family, Exeter settle land dispute

The Rugg family and the Town of Exeter have settled their long running land dispute, clearing the way for a developer to proceed with a housing development to be built on the Exeter-Newfields town line.

(Opinion) Novus Public Affairs’ 30-year anniversary: Paul Young’s meaningful mark on NH

For nearly six decades, Paul Young has been a constant, if often understated, presence in public and government affairs, both in New Hampshire and beyond. Since founding Novus Public Affairs in 1996, Young has helped shape how businesses, nonprofits and political leaders communicate and connect with the world around them, leaving a mark on the state that is hard to measure but easy to feel.

(Opinion) A legacy of impact: the McCourts’ gift to Great Bay Community College students

When Emerson McCourt passed away in 2006, he left behind an extensive tool collection, meticulous instructions and a commitment to Great Bay Community College (GBCC) students that continues today.