News

The Pfundstein Report

You may know that the cost of insurance includes a 2 percent tax on the premiums you pay. House Bill 678, which resulted from the work of a legislative study committee, would decrease the tax from 2 percent to 1…

Portside

When it comes to lip service, there’s probably no group of Americans who can boast of vaster quantities than veterans. At election time, when federal politicians wrap themselves in the flag, there’s usually a vet or two for the photo…

PR Flashpoint

Writing a press release is easy - you have current information about your company that’s just happened, and you want to tell the world about it. But what do you do when you’ve gone a few months with nothing to…

Improving Performance

I was in shock. I had called an 800 number, and it was answered by a real person! There was no “press this” or “press that,” just a friendly “Good morning.” Not even a frantic, “Can you hold?” Next, I…