News

KANA brings customer support back to U.S.

Kana Software has brought its customer service operations back to the United States from India, with some services to be handled by its Manchester office in New Hampshire. The Menlo Park, Calif., customer solutions integrator has closed its 20-person call…

Timberland buys British apparel maker

The Timberland Company has acquired British sports and casual wear manufacturer Howies Limited. Financial details of the agreement were not disclosed. “We are excited and inspired by the brand potential we see in Howies and are pleased to welcome them…

‘To sell’ parsed at Enterasys trial

What does “primary responsibilities to sell” mean? A chunk of the government’s case against some of the five former Enterasys Networks executives charged with securities fraud during the company’s 2001 spinoff from Cabletron Systems could hinge on the answer. It…

Claremont nurses end union representation

Registered nurses at Valley Regional Hospital in Claremont have notified their labor union, the Massachusetts Nurses Association, that they are withdrawing recognition of the MNA as their bargaining representative. The action came after 39 of the hospital’s 74 nurses signed…