New Hampshire Business Review - September 11 2009

Health reform a necessity in N.H.

The financing and delivery of health care now bear an eerie resemblance to the credit and banking systems that financed and underwrote home mortgages in 2007. Fortunately, the dangers of an unsustainable health-care system are in clear view and the…

NHBR About Town

Among those joining in on the festivities at Associated Builders & Contractors NH/VT's Portsmouth Harbor cruise are, from left: Patty and Jerry Kingwill of Cobb Hill Construction, Concord; Carol Kuhns, director of learning and development, ABC VT/NH; Tonya Knightly of…

WBC event to explore 'entrepreneurial spirit'

Several leading New Hampshire businesswomen will discuss entrepreneurship at a special Women's Business Center's event, "The Entrepreneurial Spirit: Stories from Four Successful Women," which will be held next month at Southern New Hampshire University. The event, which will run from…

Data security: it's your problem too

Q Your company possesses a spreadsheet of customers' names and their Social Security numbers for transactional purposes. Grant, your sales manager, takes this list with him one night to update his contacts list. He stuffs the few sheets of paper…

Take heed of technology exports

While sharing technological advancements across borders in a global economy can be positive in theory, the free flow of information also implicates serious national security concerns. In response to the risks associated with technology transfers, the U.S. Commerce Department's Bureau…

The legal risks of downsizing

Q. After the failed launch of its new product, Weatherdoomer Inc. has decided to lay off 35 of its 79 employees. How do we avoid legal risk? A. Implementing a reduction-in-force program is one of the most difficult tasks that an…

The CFO and customer service

It is not always a natural act for the chief financial officer to have direct contact with customers, except perhaps as part of negotiations or contract discussions. In this environment, customer satisfaction feedback reaching the CFO is indirect at best.…