Business Advice

Eclipse reflections

In 1963, I witnessed my first eclipse — outside the zone of totality on the coast of Maine. I “saw” it through a shoebox fashioned into a pinhole camera, following instructions in a State of Maine leaflet.

Staying out of trouble

I got some challenges on my Feb. 23 article, “Are the Numbers Really That Good?” They disagreed with a closing statement, “Honesty isn’t just the best policy; it’s the only policy for survival.” The challenges were nearly identical: “Sometimes you have to bend the rules to keep everything going.”

The exhausted majority

While the two extremes dominate the political conversation, they are often out of step with the majority of Americans, say the authors of a 2018 report.

Retain employees for good

Founded four generations ago, the Morin family’s hospitality businesses have endured for 110 years. Beginning as an Attleboro, Massachusetts-based cable car diner, the family’s businesses now include restaurants, catering operations and special events venues.

Paying for complaints

I’ve written about this several times over the last 20-something years, but it looks like it’s time to do it again. I’ve explained this to several people recently, yet so many others still don’t understand the phenomenon.