Panelists
Kim Heizer, LCSW, SAP
Director of Client Management
Optum Behavioral Health
(the behavioral health division of UnitedHealthcare)
Kim has worked in the behavioral health, psychiatric, addiction field for 30 years. I have held multiple roles with Optum Health, and had a private practice in Behavioral health for 8 years. Past work experience includes Inpatient and Outpatient Clinical/Operational positions in Mental health, Addictions, ICU, Med/Surg, ER, business development, sales & marketing, H.R. & IT as well as the operational side of 5 start up programs, aviation, and new product pharmaceutical launch.
Steve Arnault, MA
Vice President of Clinical Services, Quality and Compliance
Center for Life Management
Steve Arnault has been working in the human services field for 38 years and has experience in both the profit and non-profit sectors of mental health care. Steve has taught at the undergraduate and graduate level for 25 years at New England College. His primary focus is integrating mental health and primary care. Publications include “The Ethics of Integration: Where Policy and Practice Collide”, and “Navigating the Ethical Foundations of Informed Consent and Confidentiality in Integrated Primary Care.” He has presented at the Collaborative Family Healthcare Association’s annual conferences on integrated care topics as a well as forums within New Hampshire. Steve is currently Vice President of Clinical Services, Quality and Compliance at the Center for Life Management in Derry, NH.
Jill K. Borrelli, LICSW
Vice President of Behavioral Health
Point 32 Health (parent company to Harvard Pilgrim Health Care)
Jill (she/hers) is responsible for the behavioral health program at Point32Health and in leading the execution of the organizational vision to provide best in class behavioral health benefit delivery through a “whole person” integrated care approach.
Jill has worked at Tufts Health Plan for 20+ years in various leadership positions. Prior to her current role, she served as the Vice President of Quality and Medical Policy where she was responsible for the clinical quality, medical policy, quality measurement and performance as well as the quality accreditation and regulatory compliance programs. Earlier in her career, she worked as a child and family therapist, as well as a clinical director of a treatment program for adolescent girls.
She received a B.A. in sociology from Miami University and a M.S.W. from Boston University, and is a licensed social worker. She currently serves on the board of the Samaritans.
Moderator
Ernesto Burden
Vice President and Publisher
Yankee Publishing | New Hampshire Group
Ernesto has been vice president digital for Newspapers of New England (NNE), group publisher at PennWell, vice president of digital media for The Telegraph and NH.com and related sites, as well as digital media director for the Rutland Herald and Times Argus newspapers in Vermont, online editor for The Telegraph and NH.com, and a print editor and reporter with daily and weekly newspapers. He’s spent his career at the intersection of publishing, digital evolution and marketing helping both publishers and advertisers maximize their digital visibility.
