Business of Health Care:
Managing an Aging Workforce


This year’s NH Business Review Health Care Forum, “The Business of Healthcare: Managing an Aging Workforce,” featured a look at the issues related to the nation and state’s changing demographics.

The forum included a national perspective on the issues from keynote speaker Dr. Bruce Clark, a nationally recognized authority on the social, business and marketing implications of an aging American population and producer of the 20-part PBS series, "Caring for an Aging Society."

The morning forum also included a panel of local experts who discussed how the issues related to an aging workforce affects employers, employees' health care providers, and others.

This annual event is open to everyone, but the forum is specifically ideal for business executives, health-care providers, clinicians, benefits specialists and human resource professionals.

2015 Keynote speaker: Bruce Clark, DPH


Co-founder of Age Wave and Impact Presentations Group, Dr. Bruce Clark has emerged as one of the nation's leading authorities on the healthcare, social, financial and marketing implications of the "aging of America." Appearing frequently in national media, one of his most prominent accomplishments has been the production of the 20-part PBS series "Caring for an Aging Society." In his entertaining and commanding presentations, Dr. Clark combines a dynamism and wit that is uniquely enriched by his research-based knowledge about his 8 consumer-centric trends transforming American Health Care over the next 5 years creating enormous change, challenge and opportunity in their wake.


2015 Panelists

Wendy Sage-Matsis, Marketing Director, The Courville Communities
Wendy was named Marketing Director of The Courville Communities, a locally-owned senior living company, in 2011, and is responsible for building community and customer relations as well as managing The Courville Communities’ brand. She is a member of the Rotary Club of Nashua West, serves on the Board of Directors for the Granite State Games and volunteers for various events with the New Hampshire Healthcare Association. Prior to joining The Courville Communities, Wendy served as the Development Associate for Home Health & Hospice Care and as the Marketing Communications Manager for ProMariner, a marine manufacturing company based in Portsmouth, NH.

Dr. Shannon Mills, VP of Professional Relations and Science, Northeast Delta Dental
Shannon E. Mills, D.D.S. is vice president for professional relations and science at Northeast Delta Dental in Concord. Prior to joining Northeast Delta Dental in 2007, Dr. Mills retired from the U.S. Air Force, where he served in military health care facilities in the US and overseas, gaining diverse experience in clinical dentistry, education, research and health care administration. He has authored numerous scientific papers in peer-reviewed dental and scientific journals and is internationally recognized as an authority on dental infection control and safety. Dr. Mills is currently a consultant to the American Dental Association (ADA) Council on Scientific Affairs, and serves as Past-Chairman of the ADA and American National Standards Institute Standards (ANSI) Committee for Dental Products. 

Mark McCue, Partner, Hinckley Allen
Mark McCue is a partner in the business law firm of Hinckley Allen, and serves as chair of its Health Group. With broad experience in corporate law, Mark focuses his practice on providing regulatory, transactional and strategic advice to the health industry. His clients cover the spectrum of health care providers, and include academic medical centers, community hospitals, continuing care retirement communities, home health agencies, a clinically-integrated provider network, various health care joint ventures, and the State’s high risk pool and vaccine association. Mark is a member of the American Health Lawyers Association, currently listed in the Chambers USA Leading Lawyers Corporate/Commercial Category, and was named the 2014-15 Concord Corporate Law “Lawyer of the Year” by Best Lawyers®.


Cynthia Ring, Chief Human Resources Officer, Harvard Pilgrim Health Care
Cynthia Ring works as Chief of Human Resources at Harvard Pilgrim Health Care, where she serves to champion a People and Business Strategy.  In years prior to joining Harvard Pilgrim, Cynthia served as Vice President of Human Resources & Patient Experience at Central New England HealthAlliance Hospital, Executive Director of Human Resources for Commonwealth Medicine/ University of Massachusetts Medical School, and Director of Human Resources for Lifespan, Rhode Island’s largest health system for over ten years. Over the last six years, Cynthia has received special recognition from the Stepping-Up Program, JobClubRI and the Governor’s office for her work in establishing an innovative career ladders program and her commitment to community workforce investment and development programs.


Photos from the 2015 Health Care Forum


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Presenting Sponsor

Harvard Pilgrim Health Care

Gold Sponsor

Silver Sponsor

Bronze Sponsors

Northeast Delta Dental

Edify Multimedia Group

Scott Lawson

General Sponsors


Genesis Health Care


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