Crisis Center gets newly renovated facility in Concord

Building on Hope Completes $500,000 transformation of Crisis Center for Domestic and Sexual Assault Survivors


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Celebrating Building on Hope’s fifth community-supported renovation. this one of the Crisis Center of Central New Hampshire, are, from left: Concord Mayor Jim Bouley; Tina Smith, CCCNH board member; Tony DaCosta, Building on Hope board member; Jen Bartholomay, Building on Hope board member; Sue Bee, Building on Hope board member; Greg Rehm, Building on Hope board member; Paula Kelley-Wall, executive director, CCCNH; Tara Reardon, chair, CCCNH; and Karen Van Der Beken, Building on Hope Co-chair in front of Jonathan Halle, Building on Hope co-chair.

Building on Hope, an organization of New Hampshire volunteers including designers, architects, suppliers and builders who renovate a Granite State nonprofit group’s facilities, recently completed the $500,000 community-funded renovation of the Crisis Center of Central New Hampshire in Concord.

More than 400 volunteers and 280 businesses came together over a period of more than 10 days to transform the house that serves as an emergency shelter. The transformation of the facility, the only agency exclusively dedicated to working with survivors of domestic and sexual violence in Merrimack County, was Building on Hope’s fifth project, and drew the largest number of supporters the all-volunteer group has rallied in the past nine years.

CCCNH’s building is nearly 120 years old. It had outdated systems and an inefficient floor plan suited for a family of four instead of an emergency shelter that regularly houses 13 women and children with office space for all of CCCNH’s staff members. 

The renovation has nearly doubled the shelter’s capacity from four bedrooms with 13 beds to seven bedrooms with 23 beds. A total of 17 rooms were renovated and the house was equipped with a new security monitoring system, mechanical system with heat and air conditioning, windows, exterior siding, interior flooring and is now wheelchair-accessible with a lift on the porch and an ADA-compliant kitchen, bathroom and bedroom. 

With the exception of one small office dedicated to an on-site staff member, all space in the house is designated for survivor use. CCCNH staff offices have been moved to a new building that will eventually become The Center for Survivor Support. 

On May 20, more than 100 volunteers, community members, local elected officials, CCCNH staff and board members participated in a ribbon-cutting ceremony to reopen the emergency shelter. 

“The ability to not only transform the emergency shelter into this beautifully unrecognizable house, but to move our staff into another location exclusively dedicated to survivor support services is beyond words,” said Paula Kelley-Wall, CCCNH’s executive director. “We cannot begin to express our gratitude for the hundreds of volunteers and donors that have helped us change the course of history for survivors in our community who can begin to rebuild their lives right here.”

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