Health Care Forum

Health Care Forum2013 Health Care Forum

Thank you for joining NHBR and MVP Health Care at the fifth annual Health Care Forum held on Tuesday, October 1 at the Grappone Conference Center in Concord.

This year’s forum featured expert advice on the ACA, with a specific focus on how it affects New Hampshire employers. We had a panel of local employers of different sizes, with different health benefits needs, who discussed how the ACA has figured into their planning – now and in the future.

Videos from the event

Access to the videos is included with the registration fee for those who attended the event. You have been e-mailed information regarding the complimentary coupon code but if you did not receive this code, please contact Trish Baker Schmitt at

If you were unable to join us for this year's event, we invite you to log in and view the keynote speaker and panel discussion presentations.  If you did not attend but are interested in viewing the videos, the cost is $25. Access to the videos will be available for 3 months after your first login.

Video access instructions:
1) Visit
2) Click on the button that says "register now" (or click on the "Register" navigation tab)
3) Enter your name and contact information under "Account Information"
4) Enter your payment information or enter a coupon code if you have one.
5) You will receive an instant registration verification e-mail. Click the link in that verification e-mail.
6) You will be asked to log in using the user name and password you entered when you registered.
7) To view the video presentations, simply click on the "Videos" navigation tab.

If you have any questions or need assistance accessing the videos, please contact Dale from Edify Multimedia Group at

Additional documents and resources

More information on the 2013 keynote speaker

Stan Hupfeld is a health care industry insider who has worked as a hospital executive for more than 40 years, most recently as CEO of the multi-hospital system INTEGRIS Health, the largest provider of health services in Oklahoma. He will provide insight on how our current health care system operates, the challenges of health care reform, the specifics of the ACA, and the pros and cons of private plans vs. the government-based plan.

His book, “Political Malpractice: How the Politicians Made a Mess of Health Reform,” exposes the fallacies and prejudices of both political parties and discusses the hard choices needed to successfully cover the uninsured and control costs at the same time.

“Stan Hupfeld is a nationally recognized health care CEO, author, community leader and one fantastic speaker. Stan has a deep and rich understanding of health care and a unique ability to explain it in a simple way.”
– W. Hays Waldrop, president and CEO, The Institute of Healthcare Executives and Suppliers

Legal overview

Steve Gerlach, Attorney, Associate Member of the Labor/Employment and Business Practice Groups, of Bernstein Shur.

Steve counsels employers on benefits, deferred compensation arrangements, split-dollar arrangements, health & life insurance plans and stock and stock-related compensation arrangements. He holds a law degree from the University of Maine School of Law and a Masters of Law degree in taxation from Boston University. Steve will be providing New Hampshire-specific answers to questions about how the ACA will affect businesses in the Granite State. He will explain how the exchange is expected to work for individuals, where it stands as it pertains to businesses, penalties, mandates and other issues that concern employers around the state.

Panelists/case studies:

To better understand the impact of the ACA, NHBR has selected representatives of three New Hampshire companies to serve as real-life case studies. They will share how the ACA has affected them so far, and how they expect it will affect the health benefits and related programs they offer in the future.

Case Study #1: Northeast Delta Dental, Concord, 200 employees

Connie Roy-Czyzowski,Vice President of Human Resources for Northeast Delta Dental, is a Senior Professional in Human Resources and a Certified Compensation Professional.

Over the years, she has actively participated in the governance and activities of local chapters of the Society for Human Resource Management and the statewide HR conference. In 2003, her peers at Northeast Delta Dental awarded Connie with the “HR Hero” Award, and in 2013 she was recognized as an Outstanding Woman in Business by NHBR. Due to Connie’s application of the best HR practices, Northeast Delta Dental has very low employee turnover and the company is often acknowledged as one of the best places to work in the state, with a robust employee wellness program and flexible workplace. The company has won numerous awards for its culture, most recently the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility in 2010 and 2012.

Case Study #2: Nobis Engineering, Concord, 100 employees (self-insured)

Ken Koornneef, President, Nobis Engineering Inc, an employee-owned company based in Concord. 

Ken holds an Executive MBA from The Tuck School of Business at Dartmouth College, an MBA in Business Administration from Southern New Hampshire University and a BSCE in Civil Engineering from the University of Washington.  He has served on committees or been an active member of the following organizations:  American Council of Engineering Companies, Concord Chamber of Commerce, N.H. Businesses for Social Responsibility, N.H. Business and Industry Association, N.H. Good Roads, U.S. Green Building Council and the CATCH housing program. Nobis Engineering’s employee-owners have a longstanding commitment to being active, supportive members in our communities. The company offers all employees 24 paid hours per year to volunteer and five percent of their annual profits to charitable organizations.

Case Study #3: IntelliSoft Group, Nashua, 38 employees

Mike Melville, Chief Executive Officer of IntelliSoft Group, a  provider of credentialing, payer enrollment, and contract management software. 

In June 2013, Mike was appointed to the position of group CEO to lead Contract Logix, a contract management software company that is a partner firm of IntelliSoft. He has spent his 25-year career in a range of executive management and operations positions within medical-based industries. Prior to joining IntelliSoft Group, Melville worked at Bionostics, Inc. which develop laboratories, diagnostic companies and hospitals. He spent almost 15 years at the company, including serving as general manager in the RNA Medical Division. Mike holds an MBA in Marketing from Babson College and a bachelor’s in Health Services from Providence College.


Scott Spradling

Scott Spradling is an Emmy award-winning former reporter and anchor for WMUR-TV in Manchester. He served as the station’s political director for 12 years, and co-anchored News9 at 5:00 with Jean Mackin for nearly eight years. During his tenure, Mr. Spradling covered three New Hampshire presidential primaries for the station, and participated in three national debates over that span, working with the likes of Charlie Gibson, Wolf Blitzer and Ted Koppel. Mr. Spradling left WMUR in 2008 to start his own consulting and public relations business, The Spradling Group. He now uses his Rolodex to help clients and local companies achieve their business goals through strategic communications, crisis management, public relations, marketing, advertising and government relations.



Presenting Sponsor
MVP Healthcare
Gold Sponsors

Anthem Blue Cross
Harvard Pilgrim Health Care
Silver Sponsor
Bronze Sponsors
Executive Health Care
Northeast Delta Dental
Rath Law
Scott Lawson
General Sponsors

Gallaher, Callahan and Gartell
Sulloway and Hollis