“We are all faced with a series of great opportunities brilliantly disguised as insoluble problems.” - John W. Gardner
If you trust your employees, they will trust you
The better salespeople understand the reasons and benefits, the easier they will find the transition
What’s needed to create and sustain a positive workplace?
We are quick to take credit for anything that goes well, but never for anything that goes wrong
One beauty industry veteran shows how it can be done
Well-intentioned managers, doing their best to be good leaders, often repeat unhelpful practices experienced in their early careers